筆者がコンサルテーションを実施する中で、コンピュータシステムの導入を急ぐ企業が多い。
しかしながら、コンピュータシステムは拙速に導入するべきではない。
規制要件を遵守し品質を改善するためには、Process、People、Technologyの3要素が不可欠である。
また、導入順序もこの順である。つまりコンピュータシステムの導入は最後なのである。
Process、People、Technologyの導入はバランスがとれていなければならない。
1.Process
まず最初に手を付けるべきなのがプロセスである。規制要件に適合したQMS(SOP)を構築しなければならない。
品質改善の第1歩はプロセス改訂である。
特に複雑な手順を持っている企業は、シンプルで理解しやすく、変更しやすいQMSに改訂する必要があるだろう。
またプロセス中の「無理」「無駄」をなくすことも重要である。
プロセスの改訂は他の2要素に比べると比較的容易である。
なぜならば規制要件を遵守するよう取り決めるのみだからである。
2.People
プロセス改訂が完了したら、People Managementが重要である。
プロセスと要員は、車の両輪のごとくである。
品質改善のためには、プロセスパワーとピープルパワーのバランスが必要である。
前述の通り、プロセスは比較的容易に決定できるが、要員がついてこない(ついてこれない)ことの方が多い。
人はすぐには変われないからである。
People Managementの中でも特に重要なのは、Change Managementである。
プロセスの変更に伴う混乱を最小化し、最短で新プロセスへ移行しなければならない。
Change Managementでは、教育、訓練、コーチングの順に実施しなければならない。
多くの企業では、教育(座学)しか実施していないことが多い。
自動車教習所で例えると、教育は学科教習である。
学科教習のみでは、自動車の運転は不可能である。
路上教習がトレーニングに当たる。
プロセスを変更した後は混乱を来すことが多い。
そのため、トレーニングにより、混乱期を短く浅く抑える必要がある。
また新プロセスが始動した後も常にコーチングを行い、継続的に品質改善・効率改善を指導していく必要性がある。
企業において最も充実させなければならないのが、監査員である。
優秀な監査員が存在しなければQMSや組織を適切に維持することができず、またQMSの有効性も向上させることができない。
規制当局にとって安心な企業は、優秀な監査員が存在することである。
3.Technology
プロセスと要員の教育訓練が完了した後にコンピュータシステムの導入を行う。
しばしば、コンピュータシステムを導入すればプロセスが改善されると思っている企業を見かけるがそれは大きな間違いである。
「プロセスが混乱したままのシステム導入は、混乱をそのままシステム化してしまうことに過ぎない。」ということを肝に銘じなければならない。
プロセスが適正化され、要員が教育訓練されているうえでコンピュータシステムを導入をすれば、規制要件違反が減少し、効率的な品質向上、強いて言えばコストダウンにつながるだろう。
I’ve learn some just right stuff here. Certainly price bookmarking for revisiting. I surprise how so much attempt you put to create such a great informative website.
The next time I read a blog, I hope that it doesnt disappoint me as much as this one. I mean, I know it was my choice to read, but I actually thought youd have something interesting to say. All I hear is a bunch of whining about something that you could fix if you werent too busy looking for attention.
Real clear internet site, thanks for this post.
Howdy! Would you mind if I share your blog with my facebook group? There’s a lot of people that I think would really appreciate your content. Please let me know. Thanks
Hi there! This post couldn’t be written any better! Reading through this post reminds me of my previous room mate! He always kept talking about this. I will forward this article to him. Pretty sure he will have a good read. Thank you for sharing!
Hey just wanted to give you a quick heads up. The words in your article seem to be running off the screen in Ie. I’m not sure if this is a formatting issue or something to do with web browser compatibility but I figured I’d post to let you know. The layout look great though! Hope you get the issue resolved soon. Many thanks
Heya i’m for the primary time here. I came across this board and I find It truly helpful & it helped me out much. I hope to offer one thing again and help others like you aided me.
I like the helpful info you provide in your articles. I’ll bookmark your weblog and check again here regularly. I’m quite certain I will learn lots of new stuff right here! Best of luck for the next!
Appreciate it for this post, I am a big big fan of this website would like to proceed updated.
I was recommended this blog by my cousin. I am no longer certain whether this submit is written via him as nobody else realize such distinctive approximately my trouble. You are incredible! Thanks!
Thank you for another informative site. Where else could I get that kind of info written in such an ideal way? I have a project that I am just now working on, and I’ve been on the look out for such information.
Hey there, You’ve done an incredible job. I’ll certainly digg it and personally recommend to my friends. I’m sure they will be benefited from this website.
I visited a lot of website but I think this one has something special in it in it
I was recommended this web site by my cousin. I am not sure whether this post is written by him as no one else know such detailed about my trouble. You are incredible! Thanks!
great points altogether, you simply gained a emblem new reader. What could you suggest about your publish that you made some days in the past? Any positive?
Wonderful goods from you, man. I have consider your stuff previous to and you are just too great. I really like what you have bought here, really like what you are saying and the way in which during which you are saying it. You are making it entertaining and you continue to care for to stay it smart. I can’t wait to learn far more from you. That is actually a wonderful website.
Undeniably believe that which you stated. Your favorite reason appeared to be on the web the simplest thing to be aware of. I say to you, I definitely get annoyed while people consider worries that they plainly don’t know about. You managed to hit the nail upon the top as well as defined out the whole thing without having side effect , people could take a signal. Will likely be back to get more. Thanks
That is the appropriate weblog for anyone who wants to search out out about this topic. You realize a lot its virtually arduous to argue with you (not that I really would need…HaHa). You definitely put a new spin on a topic thats been written about for years. Nice stuff, simply great!
I truly appreciate this post. I have been looking all over for this! Thank goodness I found it on Bing. You’ve made my day! Thanks again
Thank you for sharing with us, I believe this website truly stands out : D.
What is Sugar Defender 24? Jeffrey Mitchell made the Sugar Defender 24. It is a product (Sugar Defender Diabetes) that helps your blood sugar health.
What is Renew? Renew is a dietary supplement designed to support blood flow while also aiming to boost testosterone levels andprovide an explosive energy drive
Great post. I am facing a couple of these problems.
Hi there, just changed into alert to your blog through Google, and located that it’s really informative. I’m gonna watch out for brussels. I’ll appreciate in the event you continue this in future. Many other people shall be benefited out of your writing. Cheers!
I believe this site holds some very good information for everyone : D.
hey there and thank you for your info – I have definitely picked up something new from right here. I did however expertise a few technical points using this web site, since I experienced to reload the site many times previous to I could get it to load properly. I had been wondering if your hosting is OK? Not that I’m complaining, but slow loading instances times will often affect your placement in google and can damage your quality score if ads and marketing with Adwords. Anyway I’m adding this RSS to my email and can look out for much more of your respective intriguing content. Ensure that you update this again very soon..
It is really a great and useful piece of information. I?¦m happy that you just shared this helpful information with us. Please keep us informed like this. Thanks for sharing.
Attractive component of content. I simply stumbled upon your web site and in accession capital to say that I acquire in fact enjoyed account your blog posts. Any way I will be subscribing in your augment or even I achievement you get admission to persistently rapidly.
You should take part in a contest for one of the best blogs on the web. I will recommend this site!
Please let me know if you’re looking for a writer for your blog. You have some really good posts and I feel I would be a good asset. If you ever want to take some of the load off, I’d really like to write some articles for your blog in exchange for a link back to mine. Please send me an email if interested. Thank you!
Loving the info on this website , you have done great job on the blog posts.
Thank you for the sensible critique. Me and my neighbor were just preparing to do a little research on this. We got a grab a book from our local library but I think I learned more clear from this post. I am very glad to see such magnificent info being shared freely out there.
I am glad to be a visitant of this sodding website! , thanks for this rare info ! .
Terrific work! This is the type of information that should be shared around the web. Shame on the search engines for not positioning this post higher! Come on over and visit my website . Thanks =)
Wow! This blog looks exactly like my old one! It’s on a totally different topic but it has pretty much the same layout and design. Superb choice of colors!
I like this post, enjoyed this one appreciate it for posting. “The universe is not hostile, nor yet is it unfriendly. It is simply indifferent.” by John Andrew Holmes.
I conceive this site has some really excellent info for everyone : D.
I do believe all of the ideas you have offered for your post. They’re really convincing and can definitely work. Still, the posts are very short for novices. May you please lengthen them a bit from next time? Thank you for the post.
What Is LeanBiome? LeanBiome is a natural dietary supplement that promotes healthy weight loss.
ProNerve 6 nerve relief formula stands out due to its advanced formula combining natural ingredients that have been specifically put together for the exceptional health advantages it offers.
Very interesting details you have mentioned, thankyou for putting up.
I love your blog.. very nice colors & theme. Did you create this website yourself? Plz reply back as I’m looking to create my own blog and would like to know wheere u got this from. thanks
I like this weblog very much, Its a rattling nice post to read and incur information. “You have to lead people gently toward what they already know is right.” by Philip.
I will immediately clutch your rss feed as I can not find your e-mail subscription hyperlink or newsletter service. Do you have any? Please let me know so that I may subscribe. Thanks.
Very interesting topic, appreciate it for putting up.
I do not even know how I finished up right here, however I assumed this publish was once good. I don’t recognise who you are but certainly you’re going to a famous blogger in case you are not already 😉 Cheers!
A lot of thanks for all your work on this website. Betty takes pleasure in setting aside time for investigations and it is simple to grasp why. We all hear all about the powerful ways you offer precious steps through this web blog and cause response from other individuals on that area of interest while our daughter is truly becoming educated so much. Take advantage of the rest of the year. Your doing a remarkable job.
Your home is valueble for me. Thanks!…
Do you mind if I quote a couple of your posts as long as I provide credit and sources back to your weblog? My blog site is in the exact same niche as yours and my visitors would certainly benefit from a lot of the information you provide here. Please let me know if this okay with you. Cheers!
certainly like your website however you need to check the spelling on several of your posts. Several of them are rife with spelling issues and I to find it very bothersome to tell the reality then again I will surely come back again.
You should take part in a contest for one of the best blogs on the web. I will recommend this site!
I think this is one of the most important info for me. And i am glad reading your article. But should remark on few general things, The site style is wonderful, the articles is really excellent : D. Good job, cheers
excellent post.Ne’er knew this, regards for letting me know.
Hi my friend! I wish to say that this post is awesome, nice written and come with approximately all vital infos. I¦d like to see more posts like this .
I like the efforts you have put in this, thank you for all the great blog posts.
Hmm is anyone else having problems with the pictures on this blog loading? I’m trying to find out if its a problem on my end or if it’s the blog. Any responses would be greatly appreciated.
I’m really impressed with your writing skills and also with the layout on your weblog. Is this a paid theme or did you customize it yourself? Anyway keep up the excellent quality writing, it is rare to see a nice blog like this one nowadays..
I enjoy the efforts you have put in this, regards for all the great content.
Thanks , I have just been looking for info about this subject for ages and yours is the best I have discovered so far. But, what about the bottom line? Are you sure about the source?
I read this post fully about the comparison of most up-to-date and earlier technologies,
it’s amazing article.